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Position: Wildlife Centre Visitor Experience Representative
Type: age 30 & under / summer
Organization: Wye Marsh Wildlife Centre
Location: Midland, Ontario (in person)

Company Overview

Friends of Wye Marsh is a registered charity and incorporated not-for-profit responsible for managing the operations of the Wye Marsh Wildlife Centre.

The Wye Marsh Wildlife Centre is located on approximately 3,000 acres comprised of National Wildlife Area (NWA) and provincial crown land including environmentally significant wetlands and woodlands in Tay Township, in the Heart of Georgian Bay.

We offer education, outdoor recreation opportunities, one-of-a-kind animal encounters, and the opportunity for visitors to explore kilometers of nature trails.

Position Overview

The Visitor Experience Representative is the central to every Wye Marsh guest having a memorable experience. This person is often the first point of contact for our visitors and will split their time between providing exceptional customer service and education at our welcome desk and throughout the wildlife area on the trails, docks, and boardwalks. This position is partially funded by Nature Canada's Work to Grow Program

Responsibilities

  • Enthusiastically greet members and visitors of the Wye Marsh, answering questions and providing education about ongoing programs and initiative, upcoming events, and navigation around the wye Marsh
  • Carry out day-to-day transactions at the welcome desk including membership, admission, and giftshop sales, program registrations, and donations
  • Take part in activities related to opening and /or closing the visitor centre and surrounding facilities/grounds.
  • Routinely carry out checks of trails for visitor safety and education
  • Support the Wye Marsh camp program by occasionally covering for camp staff during lunch breaks and other schedule gaps
  • Assist in the delivery of outdoor education programs such as guided hikes, animal demonstrations, etc
  • Take part in stewardship activities including invasive species pulls, various monitoring and reporting initiatives, and education workshops.

Qualifications:

  • Ability to legally work in Canada
  • Valid Ontario ‘G’ driver’s license, and access to reliable transportation
  • Previous customer service experience
  • Previous outdoor education experience preferred

How to Apply: Interested applicants should forward a resume outlining their suitability for this role, along with a cover letter, recruitment@wyemarsh.com, with ‘Visitor Experience Rep’ as the subject line by Sunday June 8, 2025 at 11:59pm.

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Note: The above is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "GoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: May 29 2025    ID: 73737