Climate Action, Climate Solutions

Job Title: Community Engagement and Communications Coordinator
Organization: Toronto Home Energy Network
Location: Work from home with some events in Toronto

Starting Salary: $60,000 / year
Position Type: Permanent, Full-Time

SUMMARY

Are you passionate about working with Toronto communities to reduce emissions from single-family homes? Do you want to help guide and build a new and exciting organization dedicated to driving real climate action?

We are seeking an enthusiastic and proactive Community Engagement and Communications Coordinator to support the growth of our Partner Communities network. This person will help organize events, manage communications, facilitate community leadership, and extend THE Network’s reach across Toronto. If you are a skilled communicator and community builder, and passionate about the energy transition, we invite you to join us in this exciting work.

ABOUT TORONTO HOME ENERGY NETWORK

Toronto Home Energy Network (THE Network) is a grassroots, volunteer-driven organization dedicated to reducing carbon emissions from Toronto’s homes. Launched in 2023 by the leadership team behind the Pocket Change Project, we use a proven approach, collaborating with community groups across Toronto and a network of partners to provide homeowners with peer support and expert personalized assistance as they plan and implement their home’s decarbonization.

THE Network is addressing a critical need in the market. With single-family homes causing nearly one-fifth of Toronto's emissions, electrifying these homes is essential to achieving the city's goal of net-zero community-wide emissions by 2040. However, even homeowners motivated to eliminate their emissions face conflicting information and other obstacles. We focus on removing these barriers by sharing experience and information within communities and from experts.

Right now, we are putting a strong emphasis on the adoption of heat pumps as a transformative home energy upgrade. We are experiencing a high level of interest from both communities and homeowners and are working actively to grow our offerings and supports. The Community Engagement and Communications Coordinator role will be critical in supporting on-the-ground work, and building helpful and actionable resources.

RESPONSIBILITIES

This position will report to the Executive Director and will deliver work items assigned by the Executive Director, with regular reviews to ensure alignment with strategic goals.

Community Engagement and Support

• Respond to the needs of Partner Communities in our network, offering guidance and resources.
• Support our Communities Working Group with the creation of outreach and training materials.
• Assist communities with homeowner engagement and outreach, including support with Customer Relationship Management tools and establishing best practices.
• Represent THE Network at public events and give presentations to prospective partners.
• Organize and host regular community of practice events for all our Partner Communities.

Communications and Events

• Organize, host, and record regular THE Network webinars to share knowledge and updates.
• Produce THE Network’s newsletter and maintain the contact list database.
• Assist in planning and executing public events, talks, and training sessions.
• Manage digital communication channels, ensuring timely and relevant updates.
• Maintain an event calendar on our website and support the development and updating of website content.

Outreach and Relationship Building

• Build strong relationships with community leaders, stakeholders, and the broader public.
• Serve as a welcoming and knowledgeable contact for new and prospective groups.
• Help drive the expansion of the Partner Communities network by showcasing THE Network’s impact.

QUALIFICATIONS

Experience

• Post-secondary degree/diploma in a related field, or equivalent professional experience.
• Minimum 2 years of experience in community organizing, communications, or event coordination.
• Experience presenting to groups and facilitating discussions.
• Familiarity with CRM systems, email marketing tools, and webinar platforms.
• Knowledge of Toronto’s climate action landscape and related initiatives.

Skills

• Excellent written, visual, and verbal communication skills.
• Confident public speaker and facilitator.
• Strong organizational and project management abilities.
• Technically proficient in using and learning digital applications (e.g., Zoom, Mailchimp, Canva, CRM software).
• Self-motivated, with the ability to work independently from a home office.
• Passionate about community empowerment and climate solutions.

HOW TO APPLY

Submit your cover letter, résumé, and two references to hr@thenetwork.to by June 2, 2025.

Please mention you saw this at GoodWork.ca.

Applications will be reviewed on a rolling basis.

Toronto Home Energy Network is committed to creating an inclusive, accessible, and welcoming workplace. Accommodations are available throughout the recruitment process. Please indicate your needs in your application.

We thank all applicants for their interest. Only those selected for an interview will be contacted.