Job Description

Position: Server Catering and Events
Organization: Royal Botanical Gardens
Location: Burlington/Dundas, near Hamilton, Ontario

We are seeking enthusiastic and service-driven individuals to join our team as Catering & Events Servers.

In this role, you’ll support a wide range of catered events and concession operations—ensuring smooth setup, efficient service, and a positive guest experience from start to finish. This is not a traditional restaurant server position; instead, it focuses on event-based service, buffet setups, and concession-style operations.

Number of Positions: 10

Key Responsibilities

• Prepare event spaces with linens, décor, buffet setups, and service stations according to event plans.
• Set up and operate concession outlets, including stocking supplies and checking equipment.
• Serve food and beverages courteously and efficiently at events and concession stands.
• Maintain cleanliness and hygiene across all service areas.
• Engage with guests professionally, addressing questions and concerns.
• Provide accurate information about menu items, including dietary accommodations.
• Process payments accurately using POS systems.
• Collaborate with kitchen and service teams to ensure smooth event flow.
• Support post-event cleanup and reset for future events.
• Follow all food safety, alcohol service, and sanitation protocols.

Qualifications & Skills

• Experience in catering, concessions, or event service
• Familiarity with food service equipment and POS systems
• Smart Serve certification (or willingness to obtain)
• Understanding of food safety and alcohol service standards
• Strong communication and guest service abilities
• Ability to stay calm and professional under pressure
• Attention to detail and time management
• Team-oriented with the ability to work independently
• Physical stamina for standing, lifting, and moving equipment

At RBG, we celebrate diversity, innovation, and integrity. We are committed to creating an inclusive workplace that reflects the communities we serve.

RBG is an equal opportunity employer committed to accessible employment practices. Accommodations are available upon request throughout the hiring process.

Interested parties are asked to apply online at http://www.rbg.ca/careers by November 23, 2025. Please submit your cover letter and resume as a single PDF file.

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Candidate interviews will proceed continuously until the vacancy is successfully filled.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.