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Title: Program & Sales Ambassador
Organization: Friends of Jasper National Park
Location: Jasper, Alberta

• Terms: Full-Time, Seasonal, May to September
• Reports to: General Manager

The Friends of Jasper National Park are looking for a Program & Sales Ambassador to be part of our dynamic team. With a focus on providing excellent customer service, this position will assist with all aspects relating to the day-to-day operations of a successful not-for-profit association with a focus on educational programs and gift shop support.

Perks, Benefits & Wages

The Program & Sales Ambassador will:

• Experience the beauty of Jasper National Park (mountains, lakes, wildlife) and all of the wonderful outdoor adventures that it affords (including hiking, biking, paddling, climbing and more);
• Work for an organization that is passionate about encouraging stewardship and connecting people to Jasper National Park;
• Be compensated with a starting wage $20.44 per hour, with room for advancement;
• Get great experience in a fun and collaborative work environment;
• Enjoy a staff discount in the FJNP Gift Shop which includes books, maps and unique gifts; and
• Enjoy a health and wellness benefit, subsidized staff adventures as well as staff discounts and perks at other businesses.

Key Responsibilities

The Program & Sales Ambassador will:

• Act as an ambassador for the Friends of Jasper National Park (and Jasper National Park) by greeting visitors, answering questions and providing information about the organization and the Park;
• Prepare, lead and assist with educational programs including historical tours, children’s programs and guided hikes;
• Assist with trail stewardship opportunities, as needed;
• Help with all aspects of programs including administrative tasks, promotion, evaluation, keeping statistics, safety practices and continual learning for improving knowledge level;
• Assist with fundraising at gift shop, as needed;
• Use online communication tools as part of day-to-day operations;
• Participate in community events, as needed;
• Provide excellent customer service in all interactions with visitors, volunteers and co-workers;
• Encourage stewardship and connections to Jasper National Park by informing visitors of FJNP programs, projects and volunteer opportunities;
• Inspire support for the Friends of Jasper National Park by informing visitors of membership and donation opportunities;
• Share knowledge, passion for and experiences in Jasper National Park with visitors; and
• Support the organization in maintaining a high level of morale by fostering a positive workplace environment.

Skills & Qualifications

The successful candidate for this position will have:

• a passion for wild spaces, the outdoors and Jasper National Park;
• an understanding of the National Park mandate, flora and fauna is required. We will also send the suitable candidate for further training;
• outstanding customer service and communication skills (preference may be given to candidates who are proficient in both of Canada’s official languages);
• some post-secondary education in a related field or equivalent work-related experience;
• outdoor programming and/or trail-specific field experience an asset;
• the ability to work with visitors, volunteers and co-workers in a friendly, positive, and professional manner;
• strong computer skills, working in a Microsoft environment, with preference given to those with social media experience;
• strong organizational skills with attention to detail;
• the ability to multi-task is a multi-faceted position;
• self-motivation, with an ability to work well on own or with others;
• the ability to work as a team player, with a focus on flexibility and adaptability;

• a valid driver’s license;
• physical ability to hike, lift and work with trail tools on a regular basis;

• valid first aid and CPR certification (or obtain before the start date); and
• a criminal record check (before the start date).

The Friends of Jasper National Park are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Process

Please forward your resume and a letter of application outlining your skills and qualifications to:

Friends of Jasper National Park
Attn: Heather Aussant Roy, General Manager
P.O. Box 992
Jasper, AB T0E 1E0

Email heather@friendsofjasper.com

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Application Deadline:

Resumes will be accepted until Monday, March 16 or until positions have been filled. Please note that we will only contact candidates that have been selected for an interview.