Job Opportunity

Position: Experiential Programs Lead
Organization: Royal Botanical Gardens
Location: Burlington / Hamilton area, Dundas, Ontario

Are you passionate about connecting people with nature through engaging and immersive experiences?

Do you have a knack for designing, coordinating, and delivering dynamic programs that inspire curiosity and appreciation for the natural world? If so, we want you to be part of our team at the Royal Botanical Gardens (RBG) as our Experiential Programs Lead!

About the Role

As the Experiential Programs Lead, you will develop and deliver innovative nature-based programs that enhance visitor experiences and support RBG’s mission. From gardening and birding to canoeing and wellness initiatives, you’ll craft and oversee high-quality, immersive offerings that captivate diverse audiences. Your role will ensure seamless program execution, audience engagement, and the achievement of revenue goals while also mentoring and guiding seasonal staff and program facilitators. This is a 12-month contract with an opportunity for extension.

This is a 12-month contract with the possibility of an extension.

Key Responsibilities

• Design engaging, relevant programs that respond to visitor needs and align with RBG’s strategic goals.
• Refine existing offerings based on feedback, participation trends, and industry developments.
• Use data to evaluate success and guide future planning, reporting on outcomes as needed.
• Coordinate program delivery, ensuring all elements—from materials to staffing—are in place.
• Communicate clearly with participants regarding expectations, schedules, and requirements.
• Support select festivals and events with logistical planning and interactive elements.
• Recruit, train, and oversee seasonal staff, instructors, and volunteers.
• Provide ongoing guidance and performance feedback.
• Foster an inclusive, supportive environment that ensures program quality and safety.
• Collaborate with Marketing to manage listings, update platforms, and promote programs.
• Track budgets, expenses, and participation to ensure financial targets are met.
• Maintain detailed records to support transparency and sustainability.

Qualifications

• Experience in experiential and nature-based education, with strong interpretive and engagement strategies.
• Expertise in program evaluation methods—both qualitative and quantitative.
• Familiarity with budgeting practices and risk management protocols.
• Understanding of child protection and emergency procedures in program contexts.
• Strong critical thinking and problem-solving abilities.
• Excellent organization and time management.
• Confident leadership and mentoring style.
• Skilled communicator and relationship-builder across teams and stakeholders.
• Analytical mindset for evaluating program performance and visitor feedback.
• Proficiency with digital tools including registration platforms, scheduling software, and Microsoft Office.

Why Join Us?

At RBG, you’ll be part of a passionate and dedicated team working to create meaningful connections between people and nature. We offer a dynamic work environment where creativity, collaboration, and innovation are valued. If you’re excited about designing and delivering high-impact experiential programs, we’d love to hear from you!

Apply Today!

Interested candidates should submit their resume and a cover letter to https://www.rbg.ca/careers by August 23, 2025, as a single PDF file using the following naming convention: First Name Last Name – Experiential Programs Lead

Please mention you saw this at GoodWork.ca.

At RBG, we celebrate diversity, innovation, and integrity. We are committed to creating an inclusive workplace that reflects the communities we serve. We are committed to fairness, accessibility, and diversity in employment. Accommodations are available under the Accessibility for Ontarians with Disabilities Act upon request.

We utilize Artificial Intelligence (AI) to enhance our recruitment process, ensuring efficiency and fairness. AI helps us review applications consistently, match skills to job requirements, and streamline communication. However, all hiring decisions remain under human oversight to uphold our commitment to equity, inclusion, and diversity. If you have any questions about AI in our hiring process, please contact hr@rbg.ca .

We thank all applicants for their interest in the position but only those selected for an interview will be contacted.