Communications, Outreach, Engagement

Position: Industry Coordinator (2 year contract)
Organization: Home Performance Stakeholder Network
Location: remote + travel within BC

The Home Performance Stakeholder Council (HPSC) is a BC-based not-for-profit that works with industry and stakeholders to grow the home performance market across British Columbia. Through engagement, contractor support, sector collaboration, and industry capacity building, HPSC helps strengthen a high-quality whole-home retrofit industry.

We are seeking an organized, relationship-focused Industry Coordinator to support front-line outreach and day-to-day engagement with contractors, industry partners, and other stakeholders. This is a hands-on, external-facing role for someone who enjoys building rapport, following through, keeping details organized, and helping people stay connected to programs, events, and sector priorities.

What you will do

• Conduct proactive outreach to contractors, industry partners, and other stakeholders to increase awareness of HPSC initiatives, events, and programs. Includes attending in person events and conducting initial contact activities.
• Serve as a first point of contact for routine industry inquiries and provide timely, accurate, and professional support
• Build and maintain strong day-to-day relationships with contractors and partners to understand needs, challenges, and emerging issues
• Document and summarize feedback from outreach and engagement activities for internal follow-up
• Support Sector Council and other industry-engagement activities, including meeting coordination, event logistics, participation tracking, and follow-up
• Track outreach activity, engagement touchpoints, assigned leads, contractor onboarding, and participation data
• Support administrative and contract processes as needed under the direction of the Manager, Industry Engagement

Required qualifications

• Postsecondary education in a relevant field such as communications, business administration, environmental studies, public policy, or a related discipline. Relevant experience in lieu of education may be considered.
• At least 2 years of experience in coordination, stakeholder engagement, outreach, member services, program support, or a related role
• Strong written and verbal communication skills
• Friendly, professional relationship-building style and strong customer-service instincts
• High attention to detail, solid organization, and strong follow-through
• Ability to lift/carry event equipment up to 30 pounds
• Ability to work independently in a remote setting while contributing proactively to a small team
• Willingness and ability to travel within British Columbia

Preferred assets

• Experience working with committees, community groups, contractors, or industry stakeholders
• Experience in construction, energy efficiency, housing, or related sectors
• Experience supporting events, conferences, or trade-show participation
• Public speaking confidence is an asset, but not required
• Lived experience in rural, northern, remote, or underserved communities in British Columbia, or demonstrated understanding of the opportunities and challenges facing those communities

Working conditions and compensation

This is a full-time position (37.5 hours per week) and a 2-year term with the possibility of extension. Hours of work are generally Monday to Friday between 8:00 a.m. and 5:00 p.m., with occasional evenings and weekends required for events. HPSC offers a flexible work environment, with some adaptability in scheduling based on operational needs. This is a remote role. A laptop and necessary equipment will be provided. Travel within BC is required. A satisfactory criminal record check, relevant to the duties of the position, will be required as a condition of employment. 

Compensation: The hiring salary for this position is CA$60,000-$70,000, depending on experience and sector fit, plus 100% employer-paid benefits and 3 weeks of vacation.

Start date: As soon as possible and flexible for the right candidate.

Equity and accessibility

HPSC is committed to an inclusive workplace where diversity is valued and people feel a strong sense of belonging. We welcome applications from candidates with diverse backgrounds and experiences and will provide reasonable accommodations throughout the hiring process upon request.

Apply

Apply here:
https://momentumtalent.applytojobs.ca/operations/48109

Want to dive deeper into our mission and programs? Explore more about HPSC here: About the HPSC | Home Performance Stakeholder Council.

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