Volunteer Position

Role: Zapier / Automation Volunteer
Organization: Green Neighbours Network of Toronto
Location: Remote / Toronto area (occasional virtual check-ins)

Who we are

Green Neighbours Network of Toronto (GNN) is a 1dynamic grassroots organization that has rapidly grown to more than 1000 individual and over 50 group members since being incorporated as a non-profit in 2020. The primary goal of the Network is to encourage and support people and groups who are helping to make neighbourhoods across the City of Toronto and GTA greener, healthier, and more sustainable. Together we can do more, and have more fun! Visit our website to learn more: https://gnntoronto.ca/

Why We Need You

We rely on Zapier automations to keep our tools connected, especially between Mailchimp and Airtable, where we manage communications and membership data.

We’re currently facing an issue with our Unsubscriber Zap (data travelling from Mailchimp to Airtable), which is not working as expected. The error message returned is: *Invalid permissions, or the requested model was not found. Check that both your user and your token have the required permissions, and that the model names and/or IDs are correct.”

Fixing this Zap will help us ensure accurate data sync across platforms and avoid duplicate efforts, especially for a volunteer currently reconciling our Mailchimp and Airtable databases.

What You’ll Do

1. Zapier Troubleshooting & Fix
   1. Review the existing Mailchimp-to-Airtable Zap.
   2. Diagnose and fix the permission/model error.
   3. Test and verify that unsubscriber data flows correctly.
2. Light Automation Support (Optional)
   1. Recommend improvements for related automations (e.g., tagging, new subscriber flows).
   2. Share tips or documentation for ongoing maintenance.

Must-Have Skills & Experience

1. Experience with Zapier, including troubleshooting and integration building.
2. Familiarity with Airtable and Mailchimp (especially field mapping and permission settings)
3. Ability to read error logs and navigate API-related permissions
4. Organized, detail-oriented, and proactive communicator
5. Shares GNN’s values of climate action, collaboration, and inclusion

Nice-to-Have

1. Experience integrating other platforms (e.g., Google Sheets, WordPress, CRMs)
2. Interest in automation for nonprofits or community organizing
3. Comfort creating simple documentation (e.g., setup or troubleshooting steps or flow charts)

What You’ll Gain

1. Impact. Your work empowers dozens of local groups and thousands of residents taking climate action.
2. Experience. Build your automation portfolio with meaningful nonprofit work
3. Network. Connect with passionate volunteers, local organizers, and sustainability pros.
4. Flexibility. Work from anywhere, on your own schedule, with a collaborative, supportive team.
5. Reference / LinkedIn kudos. We’re happy to provide references or LinkedIn recommendations for great work.

Commitment & Support

1. ~2–4 hours per week (short-term need, with optional ongoing support)
2. Virtual check-in(s) with staff or other volunteers as needed

How to Apply

To apply, please include “Zapier Volunteer” in the subject line and email your resume and a short note about your interest/experience to: recruitment@gnntoronto.ca

Please mention you saw this at GoodWork.ca.

Closing Date

Until the position is filled.

Equity & Inclusion

GNN is an equal opportunity organization that is committed to inclusive, barrier-free recruitment. We welcome and encourage applications from members of equity seeking groups, including but not limited to, candidates who are racialized, indigenous, LGBTQ+, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.