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WILDERNESS ADVENTURE TOURISM

Hiring: Service Team Members, Fall 2022
Organization: Shadow Lake Lodge / Alpine Club of Canada
Pay: $170/day

Location: Shadow Lake Lodge (map), Banff National Park, Alberta
Housing, transportation: This job is in a remote area of Banff National Park. Accommodation is provided on shift, as well as lodging at our Canmore ACC Hostel (subject to availability) off shift. Employees are required to find their own way to and from the lodge for work shifts (biking/hiking). (see: Getting here)

The Alpine Club of Canada promotes alpine experiences, knowledge and culture; responsible access; and excellence in mountain skills & leadership. We bring together, and give voice to, Canada’s mountaineering community.

About Shadow Lake Lodge

Shadow Lake Lodge is the ACC’s only full-serviced backcountry accommodation. Shadow Lake Lodge, located in the backcountry of Banff National Park, is an excellent base for hiking and exploration. Comfortable lodging in private cabins and hearty, healthy, gourmet meals, along with the hospitality of the ACC create a memorable experience for each and every guest. Shadowlakelodge.com

Service Team Member — Overview

Must love the outdoors and working in a remote location! We are looking for reliable individuals with guest service skills who will assist with various duties during our upcoming summer season at Shadow Lake Lodge. You will be on a team with other like-minded individuals to provide assistance with food service, sustainable food prep, housekeeping and delivering excellent customer service. You will be an important piece of the overall operations at the lodge and will continue to provide the exemplary service levels that have come to be expected by returning and first-time guests.

This is a seasonal job opportunity. The SLL fall season runs from August 27th - September 28th. Daily rate of pay is based on an 11-hour day, worked as a split shift. OPPORTUNITIES TO START EARLIER THIS SUMMER EXISTS. Shifts are typically 10 days on, 4 days off. Ideal candidates would be available for training prior to start date.

Responsibilities

The Service Team member will be responsible for the following

  • Providing information about the lodge, the services, and activities available in the area
  • Cleaning, stocking and maintaining lounge spaces, lodge cabins and washrooms
  • Helping prep, serve, and host meals/beverages for guests
  • Assisting management in preparing bills, and reviewing accounts with guests
  • Other duties as assigned by management

Key Relationships

  • Reports directly to the Lodge Manager
  • Works closely with service team and chef to ensure smooth, quality service for guests

The ideal candidate must

  • Be outgoing and friendly
  • Possess excellent interpersonal teamwork skills
  • Be able to work without access to the internet for the duration of your shift at the lodge
  • Be proactive with the ability to think and work independently
  • Have a background in lodge hospitality, fine dining and/or adventure tourism (preferred)
  • Have outstanding communication skills – be able to collect and act on feedback in an effective and timely manner

This job is in a remote area of Banff National Park. Accommodation is provided on shift, as well as lodging at our Canmore ACC Hostel (subject to availability) off shift. Employees are required to find their own way to and from the lodge for work shifts (biking/hiking).

The position is open immediately.

Suitable candidates should submit a cover letter and resume to:

Lauren Quarles
Email: info@shadowlakelodge.com

Please indicate you saw this posting at GoodWork.

We thank all applicants, however, only those selected for an interview will be contacted.

 

 

 

 

 

 

 

 


 

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Topical Links & Resources:


Shadow Lake Lodge https://www.shadowlakelodge.com/

Alpine Club of Canada https://www.alpineclubofcanada.ca/
https://en.wikipedia.org/wiki/Category:Mountaineering_in_Canada

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Leave No Trace Canada https://leavenotrace.ca/

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Current status: Open/apply now.   Date posted: Jun 28 2022    ID: 64958