VANCOUVER JOBS

Title: E-Bike Fleet Evening Supervisor
Reports to: Operations Manager
Company: Vancouver Bike Share Inc.
Location: Vancouver, BC

Compensation: Starts at 50K plus paid vacation and benefits (when eligible)
Classification: Full-time (40 hrs per week), permanent

Intro:

The E-Bike Fleet Evening Supervisor (aka Team Lead) executes and supervises e-bike fleet redistribution and charging operations that take place late at night so that our shared e-bikes are available to our members in the morning. Key team duties include monitoring the use, distribution, and charge levels of our e-bike fleet, redistributing depleted e-bikes to e-charging stations, and monitoring and motivating field ops team members in the redistribution of e-bikes. This position is the main point of contact and decision-maker for any bike share system related issues that occur after 10:30pm until the end of night field operations shift.

This role is largely a field-based position, with some desk work involved from our East Van headquarters

This is a full-time position with work days starting at 3:30pm ending at midnight.
A work week may include a regular weekend day.

Responsibilities:

• Coordinating evening tasks and priorities of the Field Operations team
• Use a van or cargo e-trike and trailer to redistribute classic bikes and e-bikes to accommodate overnight e-bike charging
• Monitoring and responding to station communication issues and station maintenance/repair needs
• Support the bike mechanic shop workflow involving incoming broken bikes and outgoing repaired bikes
• Maintaining cleanliness and organization of the VBS shop, vehicles, work sites, and storage areas
• Monitoring the communication channels of the operations team, respond to issues as they arise, and maintain effective communication with the team
• Communicating operational needs regarding tools, equipment, supplies and inventory
• Support the training of new field operations team members, and motivate the team to perform at their best
• Monitor and model compliance with standard operating procedures, and assist with the establishment of new procedures, particularly with respect to e-bike operations
• Maintain a positive workplace culture, reflecting company values of passion, respect, flexibility, sustainability, and fun!

This is the role for you if:

• You have 2+ years experience supervising, coaching, and/or motivating small teams
• You like the evening (not graveyard) and prefer working in the quieter Vancouver hours
• You enjoy working with your hands, outdoors, and are undeterred by Vancouver weather
• You have a class 5 driver’s license and are comfortable driving large vehicles (Sprinter vans)
• You excel at prioritization while having the flexibility to pivot focus towards new priorities as they emerge within an ever-changing work environment
• You are an impeccable communicator and are comfortable navigating communications technology and protocols
• You enjoy efficient processes and seeking ways to improve them

To apply:

See instructions on Mobi Jobs page: mobibikes.ca/en/jobs

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