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Position: Project Manager
Organization: OpenConcept Consulting Inc.
Location: Centretown, Ottawa, Ontario

Reports to: General Manager
Accountable to: President
Direct Reports: 5 Web Developers

Scope: The Project Manager oversees all company web design, web development, and other software development activities, working closely with the general manager and client representatives to ensure on-time and on-budget completion and delivery of all work including both client work and internal work.

We are OpenConcept Consulting Inc., an Ottawa-based team of web development consultants specializing in Drupal, and the global leaders in web accessibility and security. Operating in the not for profit, private and public sectors, our portfolio includes but is not limited to, large interactive sites like,,, and

We aim to use business as a force for good. Our mission is to be a “not-only-for-profit” company that strives to change the world by making the internet a more safe and accessible place. As a Certified B Corporation, we’re as serious about this mission as we are about the way we work — it fuels our continuous drive towards strengthening our impact on the world.


  • Manage a portfolio of projects and assist in building and improving project management best practices across the team.
  • Define project scope, timelines, and resources needed to ship projects.
  • Draft project briefs, RFP/RFQ documents, and heavily engage in vendor selection and management.
  • Collaborate with clients, developers, and management to document epics and user stories, and build project backlogs.
  • Take teams through Scrum ceremonies on an operational level.
  • Proactively monitor and assess team health and project needs.
  • Report on budget, schedule and resource allocation.
  • Collaborate with the management team on priority of internal and external projects that the team will tackle.
  • Define project team roles and responsibilities and drive task completion.
  • Define acceptance criteria for each activity and deliverable.
  • Create an environment where everyone on the team has the opportunity to be creative and influence decisions.
  • Hold the team and stakeholders accountable to deadlines and commitments.
  • Determine the downstream impact of change to workflows and behaviours and work with stakeholders to maximize user adoption.
  • Ensures that all client correspondence is documented and stored for future reference
  • Manages formal and informal quality control and quality assurance activities as set out in the company’s operating guidelines
  • Shapes the requirements for our evolving process and works with developers to implement and support this mission-critical piece of our infrastructure
  • Participates in the post-project analysis of each project or piece of work that is reviewed, contributing particularly with respect to actual workload relative to budget, problem resolutions accomplished, and lessons learned


  • Years of experience; We won’t count up your years of experience, but the content of those years is important.
  • Expert level experience in project management methodologies and practices (Waterfall, Agile/SCRUM).
  • Excellent written and verbal communication skills as well as relationship building skills.
  • Able to create, improve, and document our current process and minimize delays.
  • Overriding ambition and proactive nature combined with the ability to inspire others
  • Problem solver. Evaluate the impact and scope of changes and determine the impact to delivery dates and assess options.
  • Find new opportunities to grow yourself and those around you.
  • Explore technologies, improve project management and agile practice.
  • Results driven–always. Must be willing to do what it takes to make each project or task a success. All within a healthy work-life balance!
  • Curious; ask questions to adequately understand needs, assess impact, anticipate potential roadblocks, and mitigate risk.

Working at OpenConcept Consulting:

Office Life: Our laid-back office resides in a Chinatown house with lots of natural light, easy access to transit, and great restaurants within walking distance. A casual environment that supports inclusion and a sense of community, we participate in a shared lunch daily, so you can get to know your co-workers better.

How to Apply

We look forward to reading all about your achievements and why you’d make a strong fit for OpenConcept. Please send your cover letter and resume to . We will review applications as they are received.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know how.

When applying, please indicate that you saw this posting at

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Topical Links & Resources:

What is B Corp / B Corporation?
B Corp Certification

What is social enterprise / entrepreneurship?

Work in green business, clean tech, sustainability:

An open and sustainable Internet

Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "GoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

GoodWork ID: 46538       Date posted to Jul 19 2018