PETERBOROUGH JOBS

Job Title: Park Operations Worker / Gatehouse Attendant | Beavermead Campground
Organization: Otonabee Conservation
Location: Peterborough, Ontario
Reports to: Supervisor, Beavermead Campground
Hourly Rate: $14.25

Two positions:

• 22 weeks (May 17 – Oct. 15, 2021)
• 10 weeks (Jun. 28 – Sep. 6, 2021)

Purpose

Responsible for the day-to-day operation of the park gatehouse and park maintenance which includes greeting park visitors, cash handling, camp-site reservations, retail sales, equipment rentals, general maintenance of the park, campsites and buildings.

Primary Responsibilities (This is not an exhaustive list)

• Greet and assist park visitors
• Provide good customer service and problem solve for visitors as required
• Process camping reservations and registrations, retail sales, and equipment rentals
• Respond to visitor inquiries in person, by phone, and email
• Perform administrative and clerical tasks related to gatehouse operations including cash handling and reporting, day-to-day management of camping reservations and registrations, processing equipment rentals, and liaising with head office as required
• Keep gatehouse and immediate area clean, presentable, and in a good working state
• Perform daily campground maintenance, operations and inspections including campsite cleaning, washroom cleaning, general grounds maintenance, waste/recycling activities, and related record keeping
• Work in compliance with the Ontario Occupational Health and Safety Act (OHSA) and any other safety related legislation, as well as related organizational health and safety policies and practices
• Adhere to operating policies and procedures to ensure the safety of both staff and visitors
• Work in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and provide customer service that meets the specified standards
• Follow established security practices as assigned
• Communicate with park supervisors and other staff with respect to ongoing park operations and any operating needs or issues
• Participate in orientation and training programs as required
• Assist with conservation area activities and events when required
• Perform other relevant duties as assigned

Skill

• Self-motivated and able to work effectively as part of a team or independently with minimal supervision
• Capable of prioritizing tasks
• Familiar with the operation of cash registers and point-of-sale equipment (debit/credit card processing)
• Experience working with cash, managing sales transactions, and calculating change in a busy setting
• Basic computer skills are required (Microsoft Excel, Outlook and Word), file management
• Effective communications and customer service skills, comfortable in dealing with the public
• Customer service skills that include conflict management and resolution, problem solving
• Valid Ontario Class G driver’s license with a clean driving record. An Ontario Ministry of Transportation 3-year driver’s record (uncertified) must be provided
• A police record check must be provided in accordance with the Ontario Police Record Checks Reform Act (vulnerable sector check, which includes a criminal record check)
• Emergency First Aid and CPR Certificate required(training is provided)

Effort

• Must be available to work weekends and statutory holidays throughout contract duration
• Must be available to work regular evening shifts (to ~10:00 p.m.) rotating weekend schedules with other staff
• Fatigue resulting from managing multiple tasks and priorities
• Required to lift or move up to 27 kg/60 lbs. (e.g. launching and storing canoes, lifting bags of firewood, emptying garbage barrels, and moving picnic tables)
• Able to traverse/work on irregular or uneven surfaces and terrain, wet or slippery surfaces
• Working Conditions
• Interaction with the general public occasionally required to interact with dissatisfied or angry customers
• Occasionally required to extend or modify hours of work in response to high/low visitor volumes, emergencies, attendance at training sessions or other work related activities
• Working time is spent in a combination of office and field environments, outdoor work is required; this will include exposure to variable weather conditions (especially summer heat) and other workplace environmental hazards such as insects, poison ivy, wild animals, domestic dogs, etc.
• Use of workplace hazardous materials such as cleaning products, fuels and lubricants, construction materials, etc.
• Travel using corporate vehicles may be required

HOW TO APPLY

Click on each position title, below to review the position description. To apply, please email your cover letter/resume as one file (.pdf or Word doc.) to humanresources@otonabeeconservation.com with the subject heading that includes the work location, name of position, and your name.

Please indicate you saw this posting at GoodWork.

Example Email Subject: Beavermead Campground | Park Operations Worker / Gatehouse Attendant | Taylor Smith

Applications for all positions are due by noon on Friday, March 5, 2021