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Position: Conservation & Energy Management Program Specialist, Commercial
Employer: FortisBC
Location: Surrey, Greater Vancouver BC

Job Summary:

Reporting to the Conservation and Energy Management (C&EM) Manager, Portfolio & Marketing Strategy, this position is responsible for leading the development, implementation and ongoing administration of FortisBC’s C&EM programs with goals of assisting commercial customers in reducing their electric/natural gas consumption, energy costs and GHG emissions and enhancing FortisBC’s corporate reputation

Key Accountabilities:

  • Lead the development, and implementation of new or revised C&EM programs.
  • Prepare business cases for new programs or modifications to existing programs including justification and cost-effectiveness analysis.
  • Consult with other key FortisBC staff (e.g. Key Account Managers, Energy Solution Managers,
  • Technical Advisors, etc.) to assist with the promotion of C&EM programs to customers, contractors and vendors.
  • Identify appropriate technologies and program eligibility guidelines for effective design that maximizes participation and natural gas savings while minimizing costs, liaising with internal and external parties. Identify and co-develop the collateral required to support the program and work with other groups (e.g. Corporate Communications, supporting vendors etc.) on developing communications plans for each program area as a whole.
  • Develop program application, terms and conditions and any other contractual documents in collaboration with legal services. Oversee the ongoing administration of a suite of commercial energy efficiency and conservation programs:
  • Oversee the review and approval of program applications. Work with sales and contractor staff to resolve exceptional cases
  • Oversee timely implementation of program plan and monitor customer escalations
  • Review and approve tracking and activity spending reporting work performed by Marketing Coordinators
  • Support the development of the relevant section(s) of the C&EM Annual Report to BCUC
  • Consult with internal stakeholders (e.g. Key Account Managers, Energy Solutions Managers, Outreach Staff, Technical Advisors, etc.) to fulfil program delivery goals and training them on messaging, details and delivery tactics
  • Approve and code program-related invoices
  • Participate as required in program measurement, verification and evaluation protocols with Evaluation Team
  • Ensure systems are in place to measure, track and improve customer satisfaction
  • Establish program budgets and review expenditures and forecasts
  • Review program and creative briefs
  • Develop, manage and complete Request for Proposal (RFP) processes
  • Oversee third-party contracts for program implementation and development as required.

Other related duties as assigned may include:

  • Present results to internal and external stakeholders
  • Supervise the activities of other team members including Marketing Coordinators
  • Coordinate with functional departments and vendors when necessary to ensure goals and timelines are met
  • Identify potential partners and collaborate with existing partners (such as BC Hydro and municipalities) for program contributions and delivery
  • Develop partnership agreements in collaboration with potential partners and legal services.
  • Direct secondary research on programs at other utilities
  • Lead write-ups and presentations for use in Regulatory and Stakeholder proceedings
  • Consult with FortisBC Internal Audit team

Education and Experience:

Diploma in Energy Management, Marketing, Communications or a related discipline from a recognized program, plus a minimum of three (3) years of recent, related experience working with projects or program/project development. Valid BC Driver’s License. CEM (Certified Energy Manager) Designation would be an asset.

Technical Competencies:

  • Knowledge of the principles of demand side management
  • Strong interpersonal skills and experience working on a team
  • Excellent verbal, written communication skills, and presentation skills
  • Exceptional organizational skills - manage multiple tasks and meet deadlines
  • Thorough working knowledge of MS Office tools
  • Ability to develop program/project budgets and performance measures
  • Ability to analyze revenues, expenses, sales activity and other measures for assigned programs
  • Knowledge of budgeting, financial control methods and techniques
  • Knowledge of promotional methods, techniques, event planning and implementation
  • Ability to participate in the organization and implementation of launches
  • Ability to prepare RFP’s, direct, monitor, administer and evaluate consulting contractor work
  • Work experience or knowledge of utilities and/or regulated environments is desirable
  • Knowledge of building energy systems/code is desirable
  • Knowledge of building codes, building science, energy systems or equipment is desirable

To apply, please visit: 
https://www.fortisbc.com/Careers

Please note, only applications received via the FortisBC online portal will be considered.

When applying, please indicate that you saw this posting at GoodWork.ca.
 

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GoodWork ID: 47144       Date posted to GoodWork.ca: Aug 7 2018