Position: Client Advisor & Training Manager
Organization: Climate Smart
Location: Gastown, Vancouver, British Columbia
Climate Smart is a dynamic social enterprise that is engaging the business sector to take action on climate change and move toward a resilient, low-carbon economy. Our unique combination of training, certification and software enables organizations to measure and reduce greenhouse gas (GHG) emissions while strengthening their business at the same time. We partner with local governments (e.g., City of Vancouver, City of Edmonton), transportation hubs (e.g., Port of Vancouver and Vancouver International Airport), and other organizations (e.g., Vancity, St. John’s Board of Trade) to engage the businesses in their networks and accelerate carbon reduction. Our aggregated data and related products (e.g., Business Energy and Emissions Profile – beep.eco, and 200 Million Tonnes of Opportunity– http://200million.ca/) are used by our partners and others to inform community-wide emissions planning, policy and reduction initiatives. Climate Smart is a collaborative, hands-on team that believes businesses play a critical role in addressing climate change. Our commitment to environmental sustainability underpins our internal operations and organizational culture. Learn more about Climate Smart at climatesmartbusiness.com .
About the Position
Initially reporting to the President and CEO, the Client Advisor & Training Manager is integral to the delivery of Climate Smart’s products and services. The Client Advisor & Training team are responsible for training, advising, and certifying Climate Smart client businesses; as part of a fast growing company, the Client Advisor & Training Manager is responsible for ensuring the quality and on time delivery of training and advisory support, the satisfaction of client businesses, and meeting annual subscription renewal targets. The Manager is expected to learn from the bottom up: starting as a Client Advisor & Trainer while working with the President and CEO, build out the Client Advisor & Training team and improve the effectiveness and efficiency of service and product delivery.
As Client Advisor you will be responsible for providing one-on-one support to a portfolio of client businesses to help them through the process of measuring their greenhouse gas emissions, developing a list of emission reduction strategies they’re going to pursue, and completing their Climate Smart certification. Client Advisors are critical to Climate Smart’s strong client relations, and to providing exceptional service to the businesses we work with.
Manage Client Advisor Team
Client Advisory Portfolio Management
Experience, Skills and Characteristics
Regular travel within Canada will be required.
How to Apply
Please submit your cover letter and resume by midnight on August 26, 2018 to:
with the subject line of “Client Advisor and Training Manager”. In your cover letter, please answer the following questions:
Climate Smart is an Equal Opportunity Employer: We are committed to the principles of equal and inclusive employment opportunities without regard to race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression, domestic partnership status or any other status that is representative of the communities we work in. Climate Smart encourages applicants from all communities.
We kindly ask for no phone calls please. We thank all candidates for applying. However, only those selected for an interview will be contacted.
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GoodWork ID: 47326 Date posted to GoodWork.ca: Aug 10 2018