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Position: Program Manager, Centre for Civic Innovation
Organization: Code for Canada
Location: Toronto, Ontario

Take the lead role in launching a new hub, dedicated to addressing civic challenges, fostering cross-sectoral collaboration, and showcasing successes in civic tech and civic innovation.

The work

Code for Canada is looking for an exceptional person to launch and lead a new program that enables collaboration across government, nonprofits, companies and startups. As Program Manager of the Centre for Civic Innovation (CCI), you’ll work with our partners -- the City of Toronto and the Centre for Social Innovation -- to introduce members and the public to civic tech and civic innovation.

The Centre for Civic Innovation (CCI) will be a home for Toronto's civic tech community, bringing together government practitioners, civic tech innovators, and engaged residents to identify, create, test and deploy effective solutions to civic challenges, large and small. CCI aims to:

  • try solutions to government challenges in a safe environment before wide deployment,

  • foster a culture of collaboration among the multiple stakeholders in order to encourage innovative thinking and problem-solving,

  • provide space, training, programming and additional supports to all those engaged in civic innovation, and

  • ensure that challenge identification and solution creation are undertaken with input from a range of voices that reflect the diversity of our communities.

As Program Manager, you’ll “own” the program from design to implementation to evaluation, but you won’t be alone. You’ll be part of a supportive and committed team that is already plugged into an international network of organizations working towards similar goals.


  • Lead member promotion, outreach & recruitment

  • Design & deliver excellent member experience, including:

    • Member orientation materials and workshops

    • Organize member events and public events

    • Manage logistics for the design & delivery of training/workshops, and member projects

    • Build strong relationships with members, and get a good understanding of their needs

  • Play a major role in cultivating sponsorship, fundraising and business development

  • Manage a small team of volunteers and programming delivery partners/contractors

  • Work closely with communication staff on website, newsletter, social media and member communications

  • Design and lead measurement and evaluation

  • Frequent evening and weekend events

The environment

  • Find our vision and principles here

  • We are a startup nonprofit: small, agile, and pushing relentlessly to make an impact

  • We ask for and share feedback often

  • We work both independently and collaboratively, as circumstances require

  • We juggle several projects at once

  • We value openness, iteration, grit, and empathy

  • We aim to be a flat organization: with financial transparency, distributed decision-making, and equal compensation


  • Are ready to take on the responsibility to lead an ambitious new program to success

  • Are an exceptional communicator and facilitator

  • Have experience with at least a few of: community organizing, human-centred design, public policy, software development, change management, urban planning, social innovation, fundraising, social service delivery, organizational development, adult education & training, etc.

  • Understand the value and importance of cross-sectoral collaboration

  • Inspire others with your infectious energy

  • Have well-developed empathy and political acuity

  • Can operate effectively in contexts with complexity and uncertainty

  • Can quickly learn new software tools, and are very comfortable with technology

  • Are committed to promoting equity and accessibility

  • Can talk to anyone

  • Have a great network, including civic innovators, designers, technologists, entrepreneurs, intrapreneurs, public servants, and nonprofit leaders.

The details

  • Working hours have some flexibility, 3-5 days/week.

  • Salary: $60,000 per year for full time work (prorated for flex schedule)

  • Extended health benefits offered to full-time employees

  • Applications will be reviewed as received until an applicant is selected or Jan 22nd at 9am

  • Start date: March 1st or sooner

To apply, please submit your resume and cover letter to:
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Shortlisted candidates will be asked for references.

We’ll do our best to respond to everyone, but we can only guarantee replies to shortlisted candidates.

When applying, please indicate that you saw this posting at

*Email: The e-mail address above has been masked to prevent spam. Please copy the address or type it manually, add the @ sign, remove “mask” and any spaces.

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GoodWork ID: 43574       Date posted to Jan 10 2018