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Position: Program Coordinator
Organization: Greenbrain Inc.
Location: Richmond Hill, York Region/GTA, Ontario

Greenbrain Inc. is looking for an individual with outstanding customer service skills to join our team as a Program Coordinator. At Greenbrain we focus on the design, delivery and management of energy conservation and sustainability programs for local Electric and Gas Utilities.

This role is perfect for you if you are:

  • A self-starter that is passionate about the environment and making our world a better place
  • An optimistic go-getter that is self-motivated, willing to learn and goes the extra mile when completing projects
  • Personable, engaging and enjoys having conversations with others
  • Looking for an opportunity to work with some of the best in the industry and build your resume

Your responsibilities will include:

This position will report directly to the Manager of Conservation Programs and will be responsible for handling all coordination related to conservation programs and their activities.

  • Support day-to-day program deliverables while working within strict budgets to meet program targets
  • Support the development of new programming with a focus on efficiency, optimizing process and customer service excellence
  • Resolve customer issues by analyzing the situation, determining appropriate solutions and ensuring appropriate follow-up
  • Maintain and oversee the accurate collection of records and data
  • Manage and coordinate the installation of energy efficient upgrades to customers homes and businesses
  • Support the training and management of program staff and contractors
  • Support the planning, implementation, and day-of management of community outreach events
  • Support the development of marketing and outreach materials


  • A minimum of a Bachelor’s Degree (or equivalent). Preferred subject areas include Environmental Sustainability, Energy Management, etc.
  • Experience working in a customer service role
  • Ability to excel in a fast-paced work environment that is constantly changing
  • Exceptional attention to detail, time-management and prioritizing tasks
  • A tendency to take initiative to complete tasks and support team members
  • Strong leadership skills
  • “G” Class Drivers License, with a clean driving record
  • Comfortable with travel within Ontario
  • Ability to work evenings and/or weekends as may be required (standard office hours are Monday – Friday, 9-5pm)
  • Bilingual in English / French is an asset
  • First Aid / CPR certified is an asset

To apply, please send your cover letter and resume to:
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Please note interviews will begin on March 21st and the posting will remain up until the position is filled.

When applying, please indicate that you saw this posting at

*Email: The e-mail address above has been masked to prevent spam. Please copy the address or type it manually, add the @ sign, remove “mask” and any spaces.

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GoodWork ID: 44602       Date posted to Mar 12 2018