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Position: Sled Dog Tour Guide Supervisor & Coordinator
Organization: Haliburton Forest & Wild Life Reserve Ltd.
Location: Haliburton, Ontario

About Haliburton Forest & Wild Life Reserve

Haliburton Forest is an outdoor lover’s paradise, with activities available year-round. Experience signature Canadian activities: from dog sledding in winter, to Wolf Howl Programs in the summer. With a property of 100,000 acres, Haliburton Forest gives guests room to explore Ontario’s great outdoors. Whether you are witnessing it from the ground, or from the treetops, Haliburton Forest is a well-managed slice of Canada’s natural forest and crystal-clear lakes. But Haliburton Forest offers more than just outdoor experiences. The forest is a rich part of Canadian history, and Haliburton Forest staff are committed to practicing and teaching sustainable forestry, using the most up-to-date science and technology.

Sled Dog Tour Guide Supervisor & Coordinator

Position

  • Full time and permanent tour guide supervisor and coordinator

Responsibilities:

  • Coordinate, assign and review the performance of experience guides.
  • Establish work schedules, procedures, and coordinate activities with other departments.
  • Resolve work-related problems and suggest improvements where necessary.
  • Train staff in job duties, safety procedures and company policies.
  • Requisition supplies and materials.
  • Ensure safe and efficient running of the dog sled operations.
  • Provide an exciting experience for our guests and clients.
  • Promote Haliburton Forest and its sustainable resource management.
  • Provide staffing and support to the Wolf Centre operations.
  • Perform same duties as guide staff as required.

Selection Criteria

  • Fluency in English required. German language to provide technical translation skills for visiting German tourists & guests is an asset.
  • Some dog sled, canine care and kennel experience is essential.
  • 1 year minimum experience of working in a fast-paced work environment.
  • 1 year minimum of supervisory experience.
  • Experience in giving presentations, interpretation and delivering knowledge of wolf ecology and behavior.
  • Ability to provide quality customer service working with client groups and public.
  • Ability to work independently in a dynamic environment.

Qualifications:

  • Completion of secondary school and completion of college courses or apprenticeship program with certificate and/or diploma in tourism, hospitality or other related field.
  • Current first aid and CPR certificates.

Compensation:

  • $23/hr. Based on 40hrs/week. Overtime paid as time off in lieu.

Vacation:

  • 3 weeks within a calendar year, pro-rated to start date

Anticipated Start Date: March 18th 2018

Contact:

Human Resources
Haliburton Forest & Wild Life Reserve Ltd, 1095 Redkenn Road, Haliburton, Ontario, K0M 1S0
Email: hr@haliburtonforest.com
Subject: Sled Dog Tour Guide Supervisor

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GoodWork ID: 44136       Date posted to GoodWork.ca: Feb 13 2018