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Position: IT Support Specialist
Organization: Community Energy Association
Location: flexible in BC, AB, or YK


This is your chance to apply your technical abilities to making a difference in this decade of climate action. CEA needs an experienced IT professional to provide rock solid laptop and Office365 management and support to over 30 staff.

In this hands-on role, you will be responsible for everything to do with laptops and Offic365 from policy and procurement through configuration, helpdesk / support, troubleshooting, security, and generally maintaining rock solid technology for our professional staff to use to help communities combat climate change. Ideally, you will also support a migration of professional services automation cloud services this year while maintaining CEA’s WordPress websites. You may also be involved in CEA project delivery to advance climate action with local governments and indigenous communities in BC and beyond. CEA operates in a highly distributed, cloud-based environment and for this reason is looking for someone who is organized, resourceful and self-motivated.

You will be a key part of a passionate, professional and growing team. There is significant potential to advance in a fast growing organization. To learn more about CEA’s policy on caring for clients, people and planet, you can read our report, Going Beyond.

  • Compensation: $45,000-65,000 per year based on experience and capability
  • Employment type: Full-time (35 hours/week) ideally, possibility of part-time (80%)
  • Benefits: 5 weeks vacation, medical/dental, flexible hours
  • Location: Flexible in BC, AB, or YK with home office 

To apply

Deadline: August 8 at 9:00am Pacific Time. Send the following to, indicating in your email where you saw the posting:

  1. Two-page resume
  2. Two or more references including contact information
  3. One page cover letter

In the cover letter answer the following questions:

  1. Why you want this position.
  2. Why you think you would be great for this position.
  3. What challenges you see in supporting geographically distributed consulting professionals.

Optional Bonus: submit a 3-minute video answering these questions instead of a cover letter

Please indicate you saw this posting at GoodWork.


Experience and Capabilities

Below are the required and preferred experience and capabilities we are looking for.


  • Technical
    • Laptop management from specification, procurement and configuration through ongoing patches, security, and hardware/software trouble-shooting in a remote / distributed environment
    • Office365 ongoing support, security, backups, user configuration and evolution
  • Functional
    • Knowledge of, and commitment to, climate action at the local level
    • Understand business needs and translate them into technical solutions
    • Develop positive relationships with staff you are supporting
    • Responsive, clear and able to effectively manage multiple concurrent demands
    • Proven ability to research and evaluate options and present succinct analysis and recommendations to decision-makers
    • Possess strong analytical, interpersonal, and communication skills and have the ability to work with minimal supervision in a team environment


  • Website Support
    • Wordpress site technical support in development and ongoing operation
    • Basic website analytics, SEO
  • Application support
    • Experience in deployment and integration of multiple cloud based applications such as CRM, time and expense, project coordination and accounting
    • Knowledge of Adobe Suite, video processing and video library management
  • Functional
    • Experience in a non-profit or professional services organization
    • Assist other staff in special events and activities as required
    • Plan and implement staff training as required


About CEA

Community Energy Association (CEA) is a non-profit society with charitable status delivering research and planning, coaching and training, and implement services to local governments across BC and Canada in energy and climate action. Learn more about CEA through our websites


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Note: The above is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "GoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Jul 1 2022    ID: 65011