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Position: Manager, Full-time
Organization: The Fitz Hostel
Location: Lion's Head, Bruce Peninsula, Ontario

The Fitz Hostel is hiring! See the details below and if you think you would be a good fit for working at The Fitz or have any questions about the position, give us a shout at .

Duration: Mid April - Mid November
Hourly Wage: $16 / hour
Application Deadline: February 28, 2018

Accomodation: Option to live on-site is available, but not required. If accomodation is required, rent is payroll deducted.


The Fitz Hostel opened in May 2016 and is the first and only hostel on the Bruce Peninsula – centrally located in the village of Lion’s Head. The Fitz offers comfortable and affordable hostel accommodation with shared dorm and private room options, shared bathroom, fully-equipped guest kitchen, and spacious common areas and backyard.

The Fitz strives to create positive visitor experiences by creating a comfortable and welcoming atmosphere and providing information on local activities, attractions and stewardship. As a silver-level sustainability certification, we endeavour to minimize our ecological footprint in the hostel’s operations and encourage our guests to tread lightly during their stay.


  • Welcoming and orienting guests to hostel facilities, customs, and policies, and providing information about the local area in a friendly, helpful and professional way
  • Following the hostel’s operating procedures for processing bookings, checking in guests, housekeeping, laundry and basic maintenance, and providing recommendations for improving procedures wherever possible
  • Maintaining safety, security and cleanliness of hostel and property
  • Training and managing other staff, coordinating scheduling and creating task lists for other staff
  • Updating guest information and resources (i.e. chalkboards, bulletin boards, brochures, etc.)
  • Updating hostel website, social media and other marketing channels
  • Creating and distributing flyers, posters, rack cards and other print marketing materials
  • Liaising with other local businesses and organizations
  • Supporting implementation of the hostel’s sustainability policy and action plan.
  • Assisting with bookkeeping procedures
  • Coordinating hostel events and activities

Experience & Skills

The ideal candidate has:

  • A post-secondary degree
  • Extensive customer service experience
  • Business management experience
  • Cleaning and housekeeping experience
  • Well-developed knowledge of the local area and its tourism activities and attractions
  • Friendly and professional verbal and written communication skills
  • The ability to think critically and creatively
  • Resourcefulness, initiative, and flexibility to function independently and collaboratively
  • Strong team leadership, managerial and organizational skills
  • Proficiency with email, website updates (Wordpress), social media (Instagram & Facebook), Excel, Google Drive, and graphic design
  • Valid Ontario Class “G” driver’s license

Application Process

Open to applicants from anywhere in Canada. Interview either in person or by Skype will be required. 

Apply by sending either a written or video cover letter as well as your resume to . Your cover letter should include how you meet or exceed the above criteria, your availability, and why you would be a good fit for this position and The Fitz Hostel.

When applying, please indicate that you saw this posting at











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GoodWork ID: 43524       Date posted to Jan 9 2018