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ECOTOURISM & HOSPITALITY JOBS

Position: Guest Services/Front Desk
Organization: Cabot Shores Wilderness Resort and Retreat
Location: Indian Brook, Cape Breton Island, Nova Scotia 
Housing: some staff housing available (inquire)
Hours: part to full time in September & October with possibility for part time winter work depending on occupancy.

Located on the Atlantic side of the Cabot Trail, Cabot Shores is a second home to guests from all over the world. We offer a range of traditional and unique accommodations, outdoor adventures, wellness services, cultural activities and serve nutritious meals in our Bistro. Join our team of hardworking, fun-loving staff and spend the summer in a beautiful setting, enjoying activities onsite such as meditation, Qi Gong, kayaking, hiking, swimming, music jams, and more.

Duties include:

  • Welcome guests and provide excellent customer service
  • Perform check-in and check-out procedures
  • Promote our accommodations via online travel agent such as AirBnb, TripAdvisor, Expedia, etc.
  • Manage online and phone reservations including taking payments
  • Provide information about availability, lodging, rates, bistro, amenities & packages
  • Address complaints and go the extra mile to make sure all guests are satisfied
  • Liaise with our housekeeping staff to ensure all accommodations are set up, liaise with bistro and kitchen, take bistro reservations
  • Learn guest requirements and share information and activities for Cabot Shores and all of Cape Breton

Requirements:

  • Excellent communication skills and outgoing personality
  • Participate in a fun and dynamic team environment
  • Ability to work under pressure, multi-task, prioritize tasks and take initiative
  • Pay attention to detail and fully complete tasks
  • Be coachable and willing to learn
  • Experience with computers and basic Microsoft software
  • Social Media knowledge and graphic design experience an asset
  • Enjoy being in a rural area of Cape Breton
  • Knowledge of local Cape Breton Island cultural events and outdoor activities

General information:

  • part to full time in September & October with possibility for winter work depending on occupancy
  • Flexible schedule with split shift
  • Hourly wage (depends on experience)
  • Some staff housing available (inquire)

Send resume, 2 references and cover letter to Barbara: 
barbara@cabotshores.com
with subject: Guest Services/Front Desk

Please indicate you saw this posting at GoodWork.ca.
 

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "GoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Jan 22 2019    ID: 50268