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Position: Donor Engagement Coordinator
Organization: Sierra Club BC
Location: Victoria, BC


About Us: Sierra Club of British Columbia Foundation is a non-profit environmental organization whose mission is to support people stewarding abundant ecosystems and a stable climate, while building resilient, equitable communities. Our vision is of a healthy, life-sustaining planet, where humans respect the dignity and interdependence of all living beings; and our overarching goal is to uplift grassroots-led change in response to the climate emergency and ecosystem collapse. To do this, we engage with and learn from diverse communities and knowledge systems, including communities most impacted by the ecological challenges we all face. In particular, we are committed to learning from the governance systems of the Indigenous nations on whose territories we live and work. To learn more, visit


The Donor Engagement Coordinator works closely with the Communications Manager and the Manager of Donor Engagement to ensure the implementation and execution of annual giving initiatives and fundraising objectives. You have an impeccable eye for detail and passion for data hygiene, while also understanding the soft skills required for fundraising. Acting as the primary “super-user” of our CRM Salesforce, the Donor Engagement Coordinator is responsible for accurate recording of information and reporting for donors, supporters, members and funders.

You hold compelling communication and marketing skills, and act as the primary writer for E-appeals, direct mail, and telephone engagement with donors and supporters. You will be responsible for acquiring new prospects, converting leads to donors, stewarding existing members and reactivating lapsed donors. You hold the additional responsibility of coordinating several small member engagement events throughout the year. This is a full-time (37.5 hours/week) position based in Victoria, BC. Some weekend and evening work may be required. Valid BC driver's license and access to a vehicle is an asset.


  • With the Support of the Manager of Donor Engagement, implement and analyze the effectiveness of the annual giving plan, in support of Sierra Club BC’s Strategic Plan 2020-2023.
  • As part of a team, plan, write, and deliver fundraising appeals including mailings, E-appeals, social media ads, telemarketing, peer to peer and event fundraising.
  • Manage the Salesforce CRM and associated fundraising and cause-related apps (Causeview, Campaign Monitor, etc.).
  • Generate reports for tracking revenue targets and reconciling with Finance department.
  • Ensure data in Salesforce is clean, accurate, and current.
  • With the Donations Processing Assistant, ensure that tax receipts are issued in a timely manner, including annual receipting of recurring donations.
  • With the Manager of Communications, design and implement a donor journey framework to move digital supporters along a ladder of engagement.
  • Create and execute effective donor acquisition, donor recognition, and stewardship strategies.
  • Work with the Communications department to development fundraising materials.
  • Coordinate an annual calendar of member engagement events.


  • Professional certification in fundraising, marketing, communications or similar field and at least two years of fundraising experience, or equivalent.
  • Demonstrated copywriting ability for fundraising purposes.
  • Working knowledge of current and evolving trends in online and offline fundraising.
  • Strong understanding of climate justice and environmental issues in BC desirable.
  • Demonstrated experience in event management.
  • Database experience (Salesforce, Campaign Monitor, Causeview an asset).
  • Strong computer skills including CRM, EMS, Word, Excel, project tracking and file management.
  • Ability to design, implement and direct multiple projects, setting deadlines and ensuring program accountability.
  • Ability to define and communicate a compelling and inspired narrative.
  • Comfortable speaking with donors on the phone and in person.; comfortable acting as a Sierra Club BC representative at public events.
  • Strong interpersonal skills and collaborative approach.
  • Ability to maintain confidentiality with sensitive information.
  • Ability to set and meet fundraising objectives, evaluate results and develop corrective strategy as required.
  • Superb communication and presentation skills; ability to motivate supporters to take action by donating.
  • Ability to deal with difficult situations and remain calm under pressure.


  • Salary will conform to Sierra Club BC’s salary grid. Current salary range of $23.35 - $28.57 per hour depending on experience.
  • We offer a generous vacation allowance and a solid benefits package.
  • Three weeks of paid vacation in first year, with annual increases.
  • Complete flexibility to set one’s own schedule.
  • Opportunities for professional development and training.


  • Submit cover letter and resume with three references with your name and the words “Application for Donor Engagement Coordinator” in the subject line to

  • Do not include your name or address anywhere in your cover letter or resume; please add these on a separate page following your cover letter and resume to ensure a blind evaluation process.

  • Documents may be sent in either Microsoft Word or PDF format.

  • Deadline for first consideration is 8am PST, January 13, 2020. Interviews will take place in mid-January until a suitable candidate has been found.

  • Preferred start date of February 4, 2020.

**No phone calls please** Only those candidates that are short-listed will be contacted. Sierra Club BC is an equal opportunity employer. We encourage women, people of Indigenous ancestry, people of colour, LGBTQQIP2SA individuals and members of other diverse communities to apply for careers with our organization.

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Current status: Open/apply now.   Date posted: Dec 20 2019    ID: 55445