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Position: General Manager (with Ownership Opportunities)
Company: Growing City
Location: 326 East Kent Ave S, Vancouver, BC

**Please include cover letter for this application to be considered. Our Head Office is located at 326 East Kent Ave South in Vancouver — please only apply if you're comfortable with your travel time**

Have you dreamed of running, and possibly owning, your own business? Do you love trucks, working with a fun, young team, and making your own decisions? Are you looking for the opportunity to shine, and become a part-owner in a growing business?

Growing City is an award-winning local recycling company dedicating to making an environmental impact while also delivering exceptional customer service. We are looking for a hungry and determined GM to oversee company operations, budgets and growth. You’re comfortable making decisions, are extremely organized, experienced in the transportation and/or waste management industry, and are an easy-going and thoughtful leader. You're also not afraid to get your hands dirty - either with grease or recycling. You must be fit enough to drive the trucks should you need to.

GC is strongly committed to operating excellence, professionalism and profitability. We service thousands of locations in residential, commercial, industrial and municipal markets throughout Greater Vancouver.

We are currently searching for a dynamic, energetic General Manager to join our Vancouver team. Reporting to the CEO, you are a hands-on General Manager overseeing all aspects of the collections, as well as all municipal and commercial contracts. You are a leader who will ensure the highest standard of operational excellence and environmental health & safety to ensure the long term viability of service to our customers.

As a key member of the management team, you will enjoy a comprehensive and competitive total rewards program in addition to the professional development opportunities that GC prides itself in offering through tools such as a Tuition Assistance Program and Career Development Program.

Job Summary:

The General Manager (GM) manages the day-to-day operations of the Recycling & Waste Services business at Growing City, and is responsible for setting & achieving performance, productivity and profitability targets as well as cost management processes for the business.


  • GM responsible for GC service business
  • Includes full profit / loss responsibility for all facets of operation
  • Manages tight infrastructure team, sales, operations, fleet management, safety & environmental compliance who support total operation of the business unit
  • GM executes local market strategy to profitably grow the business, focusing on top and bottom line growth
  • GM creates opportunities to increase efficiency, safety, service quality, and reduce operating costs
  • GM manages all matters related to service & collection operations; represents company to customers, vendors, municipal & external stakeholders; oversees effective safety & accident prevention programs; leads all operations to ensure compliance with standards; drives change management initiatives to introduce & sustain new processes that contribute to the growth & durability of the business

Knowledge & Skills:

Demonstrated business acumen, strategic thinking and an ability to formulate and execute a strategy.

  • Ability to lead large scale change initiatives.
  • Ability to direct large staff of functional experts to execute the Company strategy.
  • Ability to build strong sales teams; select best candidates, coach and develop the best talent.
  • Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
  • Problem-solving, analytical, critical-thinking and decision-making skills.
  • Ability to optimize near-term results that contribute to long-term sustainable success.
  • Collaborative; builds and works with teams.
  • Creative thinker who challenges conventional solutions.
  • Demonstrates and promotes ethical behavior.
  • Ability to manage an extended span of control, with multiple sites and multiple business lines (e.g., hauling, landfills, recycling, new business).


  • Bachelor’s degree in Environmental Sciences, Engineering or Business.
  • Minimum 5 years’ experience managing in a similar capacity within the transportation industry or inter-city collections/delivery is required; experience managing a collection operation in the waste/recycling industry is preferred
  • Experience in labor relations.
  • Minimum of 10 years progressive leadership and management responsibility
  • Knowledge of commercial vehicles and ability to handle commercial vehicles
  • Excellent written and interpersonal communication skills
  • Ability to meet tight deadlines and juggle multiple priorities
  • Intermediate to advanced skills in MS Excel and related business systems
  • Valid driver’s license

Principal Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned

  • Must be a hands-on self-starter who possesses a mechanical aptitude, excellent time management and organizational skills and the ability to multi-task, shift priorities, and work within time constraints on an on-going basis
  • Develops, Implements, and executes plans to execute the Company’s strategic operating plan; champions the execution of the strategic plan and tactical initiatives within the Company, including but not limited to operating safely, enhancing customer experience, improving efficiency and maximizing profitability.
  • Oversees effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees.
  • Leads operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
  • Works closely with the CFO and financial team preparing proposals and profitability analysis of existing accounts.
  • Manages performance recruiting and talent development.
  • Utilize resources to fulfill municipal and commercial contract compliance with a goal of zero defects and high customer satisfaction;
  • Ensure daily municipal and commercial collection goals are met utilizing a hands-on approach through the effective management of your employees;
  • Continually review municipal and commercial collection operations to ensure optimal routing efficiency and allocation of fleet and other resources;
  • Work closely with other operational stakeholders to ensure daily, weekly, and monthly fleet maintenance and preventative maintenance tasks and goals are achieved;
  • Builds and maintains strong and effective relations with relevant government, community and environmental groups.
  • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
  • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
  • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes GC as a good corporate citizen and valued resource.
  • Participate in GC's responses to Requests for Proposals and tenders; lead contract implementations upon contract award;
  • Performs other job-related duties as assigned or apparent by ownership.


A rewarding career in a Company with a mission to create environmentally sustainable communities;
• A solid organization within which you are able to develop your competencies for future growth;
• Ongoing support and resources to ensure your success in this role;
• A family-oriented culture with an entrepreneurial mind-set that encourages you to take ownership of your role and effect change

At GC, each eligible employee receives a competitive total compensation package including Medical, Dental.


Please answer the following in your cover letter:

  • How many years of logistics management experience do you have?
  • How many years of Management experience do you have?
  • How many years of transportation experience do you have?
  • Do you have the following license or certification: BC Class 5?
  • Do you have any commercial truck driving experience?

The GM position includes a Stock Purchase Plan (dependent upon long term success and achieving milestones), performance bonuses, and more! Successful candidates are those who seek to thrive in an environment of operational excellence and accountability.

Job Type: Full-time

Salary: $90,000.00 to $100,000.00+ /year


Apply to Careers (at)
Make sure to include your non-generic cover letter.

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Note: This posting is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "GoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Jul 31 2019    ID: 54351