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Role Description and Application Information

Needed: Education Volunteers
Organization: Beaty Biodiversity Museum
Location: Vancouver, BC

Role Description

Museum volunteers engage visitors in the wonder of biodiversity through discussions and activities, and answer questions about the museum, its collections, and its research. Volunteers represent the museum on the floor daily and occasionally provide support for special museum events and lectures. This is an in-person role located at the Beaty Biodiversity Museum at UBC Vancouver.

What do volunteers do?

• Interact with visitors in the museum using touchable specimens, activities, crafts, and more.
• Assist with educational and outreach programs, including hands-on activities, for a variety of visitors.
• Spend time at the Whale Station and Discovery Lab.
• Provide excellent customer service and answer general museum inquiries from visitors.
• Assist with flow of visitors through the museum: at closing time, before and after daytime lectures.
• Help with other tasks related to museum activities and events (organizing supplies, prepping material for activities, registration, set-up and takedown for events, etc.).

Volunteers who are a good fit will be:
• Friendly, considerate, and are ready to start conversations with visitors in the museum
• Eager to learn new things about biodiversity
• Interested in ecology, evolution, biodiversity, natural history, biology, science, and/or STEAM
• Reliable, punctual, and excited to be part of the public face of the museum
• Looking to build and/or use communication, language, and/or teaching skills
• Actively welcoming of people from different backgrounds, ages, experiences, and abilities
• Prepared to commit to regular volunteering: at least four shifts per month (15-20 hours total)

Volunteers are required to:
• Start conversations with museum visitors of all ages: one-on-one, in small and larger groups
• Handle real museum specimens, including bones, fur, fish, feathers, fossils, jars, plants, and shells
• Have regular, verbal conversations in English. Other languages are very welcome, but not required.
• Use reference materials that are written in English
• Work independently while following a task-based schedule that moves you around the museum
• Respect and cooperate with other staff and volunteers in the museum
• Complete a criminal record check upon selection. This check investigates relevant offences to working with children and/or vulnerable adults in the museum.
• Occasionally lift over 10lbs and use a ladder, or be willing to ask for help when needed.
• Transport yourself to and from the Beaty Biodiversity Museum for all shifts. Parking is not provided for volunteers. Transit, car-sharing, and cycling are great options!
• Check email for communication, access a computer for scheduling (can be provided at the museum)
• Call the museum if running late or have last-minute shift changes
• Be 16 years old or over on October 31, 2023

Volunteer benefits:
• Gain valuable training and experience in public speaking and informal education
• Work with experienced museum staff, UBC biodiversity researchers, and like-minded volunteers
• Learn about biodiversity and current research through training and development opportunities
• Invitations to special volunteer appreciation events and ongoing training opportunities
• Free general admission to the museum and 10% off at the gift shop
• Receive 4 free guest passes for friends and family per calendar year
• A written reference letter after you reach 100 volunteer hours, upon request

Time Commitment
• A minimum of four (4) shifts per month, ongoing, starting in November 2023. Total hours will be approximately 15-20 hours per month.

Volunteers select their own schedule, times include:

  • Morning shifts (9:15am-1:30pm),
  • Afternoon shifts (12:45pm-5:15pm), and/or
  • Special event shifts (for example, occasional evenings from 5:00pm-9:00pm)

Museum volunteers will attend one day of training, and can choose between one of two dates, at least one of which will be a Saturday or Sunday between 9am-5pm. Attendance at one of these in-person sessions is mandatory for volunteering with the museum; the content is the same both days. We can accommodate a morning one day and an afternoon on the other day if needed. New museum volunteers will be scheduled with an experienced museum volunteer on at least their first shift. Most months, additional training is offered to museum volunteers to enhance their knowledge and understanding; participation is not mandatory but encouraged. Dates, times, and topics will be shared with volunteers. Training always counts towards your shift minimums per month.

Selection for this position is based on your application questions and a group in-person interview. All communication about this position will happen over email from We will notify you of your selection status at least a few days before the interviews. If you do not hear from us, please get in touch!

Important Dates

  • Application Deadline: Tuesday, October 3, 2023 By 9:00am
  • In-person Interviews: Thursday, October 12, 2023 5:30pm-9:00pm
  • Training Option #1: Saturday, October 28, 2023 9:00am-5:00pm
  • Training Option #2: Sunday, October 29, 2023 9:00am-5:00pm

Apply Now

If this position sounds like a good fit for you, we invite you to apply to join our team by applying online at before October 3, 2023. Please indicate you saw this posting at GoodWork.

The Beaty Biodiversity Museum selects volunteers on the basis of merit and is strongly committed to equity and diversity within its community. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. Please ask if you have questions about access and/or accommodations. Learn more at

About the Museum
The Beaty Biodiversity Museum strives to inspire an understanding of biodiversity, its origins, and importance to humans through collections-based research, education and outreach. As Vancouver’s natural history museum, we work to promote a greater sense
of collective responsibility for the biodiversity of British Columbia, Canada, and the world. The unique combination of world-class research, paired with beautiful, compelling exhibits, strives to make the research conducted at UBC more accessible to the public. Among our two million treasured specimens are a 26-metre-long blue whale skeleton suspended in the atrium, the third-largest fish collection in Canada, and myriad fossils, shells, insects, fungi, mammals, birds, reptiles, amphibians, and plants from around BC and across the world.

2212 Main Mall | Vancouver, BC Canada V6T 1Z4 | Tel 604 827 4955 | Email


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Note: The above is provided on an "As Is" basis and for general informational purposes only. People and Planet (also known as "GoodWork") is not responsible for the content, accuracy, timeliness, completeness, legality, reliability, quality or suitability of this posting. We do not screen or endorse the organizations or individuals involved. If you decide to accept an offer of employment, volunteering or any other arrangement, you do so at your own risk and it is your responsibility to take all protective measures to guard against injury, abuse, non-payment or any other loss. Please read our full Terms & Conditions.

Current status: Open/apply now.   Date posted: Sep 1 2023    ID: 69035